Our Role Is To Worry About Risk And Regulation So Our Clients Don't Have To
Doublecheck for Jira Service Management
Built exclusively for Jira, our flagship solution Doublecheck for Jira Service Management enables you to double check whether you want to send a comment to a customer. In Jira Service Desk the default setting for commenting is "Respond to customer" which may result in accidental, unwanted communication being sent to a customer. The repercussions of this can be severe, and even in Jira you might want to ensure that comments are staying in the right team.
With Doublecheck For Jira Service Management, we ensure you can “Keep Your Internal Comments Internal”.
Confirmation Prompting
Doublecheck confirmation in edit issue
Default Option For Internal Comments
Set "internal comments" as the default option
Granular Configurability For Admins
Specify where you need it, for specific projects, issue types, and even customize the message for the dialogue
About Accxia-US
Accxia-US was founded to develop and expand risk and regulatory solutions in the Jira ecosystem. Bringing 10+ years experience in software and corporate development we strive to provide our customers with products that meet their needs.
Ready To Get Started?
Find us on the Atlassian Marketplace or contact us at our dedicated support email.
We look forward to hearing from you.
Email us at support@accxia-us.com
Partnership With Accxia Ltd
Accxia-US is a proud operating partner of Accxia Ltd, the operator of Europe's largest Private Cloud for Atlassian solutions.
Accxia Ltd’s cloud-native Apps combined with Accxia’s Cloud and Migration services create real, tangible value in the form of significant cost savings and increased effectiveness through automation and zero-touch processes.
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